24/7 Online Support
Our 24/7 live support service is available to address your product and technical inquiries promptly, offering precise advice and solutions tailored to your projects.
You can reach us at any time through our official channels, including phone, email, official social media private messaging, online consultation and messaging on our official website, and our official live streaming platform
Onsite Support
We provide dedicated business and technical support personnel for your projects, available on-site to listen to your needs face-to-face and address technical issues, including on-site demonstrations/product training, etc.
We have a global offline network of physical entities, with on-site support from official partners/agents, including technical experts dispatched by Huaqing Innovation to assist you with product demonstrations/debugging/upgrades on-site
Pre-sales and after-sales service
Ensuring worry-free flights for our customers is the service mission of Huasong Innovation.
Pre-sales Service: ● Rapid response to inquiries ● Tailored solutions for project needs ● Product and technical consultations | After-sales Service: ● Extended warranties ● Global repair services ● Quick 3-day repairs ● Spare parts supply ● Order tracking ● Product training and technical support ● Product upgrades |